Who We Serve


Heya supports fast-growing businesses that need reliable, long-term team members who become a seamless extension of their core teams.

Our clients value quality, structure, and accountability—and they rely on us to provide vetted, office-based talent with real oversight.

Reach out to see how we can help you

We serve companies across the following sectors:

don’t see your industry listed here?

If the role can be done from a desk, our team can help you find and support the right fit with a solution tailored to your needs.

  • Our teams help healthcare practices run smoothly, improve patient experience, and reduce administrative overload—all with HIPAA-compliant support. 

    Roles: 

    • Administrative Assistants

    • Patient Coordinators

    • Scheduling Support

    • Billing and Insurance Verification

    • Back-Office Operations

  • Real estate teams and property management companies partner with Heya to streamline operations and handle high-volume administrative work.

    Roles: 

    • Listing and Transaction Coordinators

    • Property Management Assistants

    • Tenant Communications

    • Maintenance Coordination

    • CRM and Documentation Support

  • Financial services firms rely on Heya for accurate, confidential, and consistent support. 

    Roles: 

    • Client Service Support

    • Reporting and Data Assistance

    • Bookkeeping Support

    • Compliance Coordination

    • Operations Assistance

  • Fast-growing tech businesses use Heya to scale efficiently without sacrificing quality. Our staff integrate into existing workflows to help businesses move faster.

    Tech-Specific Roles 

    • Engineers 

    • Designers 

    • CRM Specialists 

    • Data Analysts 

    General Support

    • Customer Support

    • Sales Support

    • Research Assistants

    • Project Coordination

    • Marketing and Operations support

client success Story

Company Name

"Heya gave us the support we needed to grow without burning out our team."

As COMPANY grew, rising call volume, scheduling needs, and billing tasks began to stretch their internal staff thin—impacting efficiency and the patient experience. They needed reliable support, without the burden of hiring and managing more in-house roles.

Partnering with Heya changed that. Heya placed and managed dedicated assistants for patient coordination, scheduling, and billing support, streamlining operations and easing day-to-day pressure. With smoother workflows and a fully supported team, COMPANY was able to refocus on growth and delivering exceptional care.

See the Full Story

meet our staff

These are just a few of the people powering our clients’ teams.

  • Name 1

    Role: Medical Support Specialist
    Industry: Healthcare

    Location: South Africa
    Background:

    4+ years in patient coordination and insurance verification

    HIPAA-trained

    Supports a U.S. specialty clinic with scheduling, billing prep, and daily admin

    Impact:

    Reduced patient follow-up time by 40% and improved scheduling accuracy.

  • Name 1

    Role: Medical Support Specialist
    Industry: Healthcare

    Location: South Africa
    Background:

    4+ years in patient coordination and insurance verification

    HIPAA-trained

    Supports a U.S. specialty clinic with scheduling, billing prep, and daily admin

    Impact:

    Reduced patient follow-up time by 40% and improved scheduling accuracy.

  • Name 3

    Role: Medical Support Specialist
    Industry: Healthcare

    Location: South Africa
    Background:

    4+ years in patient coordination and insurance verification

    HIPAA-trained

    Supports a U.S. specialty clinic with scheduling, billing prep, and daily admin

    Impact:

    Reduced patient follow-up time by 40% and improved scheduling accuracy.